Loyalty Program:Refers to the electronic service provided by ESCOOTERCLINIC LIMITED, allowing customers to earn rewards and benefits through repeat purchases.
Customer:A natural person, legal entity, or organizational unit with legal capacity participating in the Loyalty Program.
ESC Points:The Loyalty Program's unit of measurement earned by customers for each purchase.
§ 2 General Provisions
Program Overview:The Loyalty Program allows customers to accumulate ESC Points based on the value and frequency of their purchases.
Participation:All customers are eligible to participate in the Loyalty Program.
Registration:Customers can join the Loyalty Program by creating an account on the ESCOOTERCLINIC website.
§ 3 Loyalty Points
ESC Points Accumulation:Customers earn 1 ESC Point for every 1GBP spent on purchases.
Redemption:Customers can exchange 200 ESC Points for a 1GBP discount on their purchase.
Point Expiry:ESC Points may have an expiry date, and ESCOOTERCLINIC reserves the right to update or modify the point system.
Discretionary Awarding:ESCOOTERCLINIC retains the right to award ESC Points at its discretion, and the availability of benefits is subject to the company's sole discretion.
§ 4 Program Communication
Notifications:ESCOOTERCLINIC will communicate program-related information, including changes to the point system, discounts, or benefits, through email or the customer's account on the website.
§ 5 Termination of Participation
Voluntary Withdrawal:Customers can opt-out of the Loyalty Program at any time by contacting customer support.
Non-Compliance:ESCOOTERCLINIC may terminate a customer's participation in the Loyalty Program in the event of non-compliance with program rules.
§ 6 Data Protection
Privacy:Participation in the Loyalty Program is subject to ESCOOTERCLINIC's Privacy and Cookies Policy.
§ 7 Final Provisions
Effective Date:These Loyalty Program Terms and Conditions are effective as of 08/12/2023.
Amendments:ESCOOTERCLINIC reserves the right to amend these Terms and Conditions, with changes communicated to participants.
Governing Law:The laws of United Kingdom govern these Loyalty Program Terms and Conditions.
Discretionary Decisions:ESCOOTERCLINIC retains the right to make discretionary decisions regarding point awards, redemptions, and all aspects of the Loyalty Program.
Dispute Resolution:Any disputes related to the Loyalty Program shall be resolved in accordance with the general Terms and Conditions of ESCOOTERCLINIC.
By participating in the Loyalty Program, customers acknowledge and accept these Terms and Conditions.
